}
Service
Services
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After-sale Service
We create value for our customers and achieve profitable growth
HOURS
PROVIDE TECHNICAL SUPPORT AND PRODUCT
SERVICES FOR YOU 24 HOURS A DAY
Rush to the site in the shortest time and take timely measures to help
users solve problems
We work closely with customers to create energy-saving factories.Through 30 years of specialmetal material research, system program application and anti-corrosion equipment manufacturing, improve the safety and predictability of customer assets. It has successfully created greater value for our customers in the energy and chemical industry.
We bravely assume responsibility and promise to rush to the site in the shortest time in case ofany fault in the user's use of our products, and take timely measures to help the user solve theproblem and ensure the normal operation of the user's system. 24 hours to provide you withtechnical support and product services.
Comprehensive technical training services to ensure efficient operation
XDV is equipped with highly professional service personnel to actively track the service. Provide customers with necessary technical training services, guide installation, and carefully explain the key points and precautions of operation.So as to ensure the reliable and efficient operation of products and minimize the faults caused by improper use of customers.
More powerful technical consultation to optimize the design for customer.
XDV has set up a technical service department, equipped with professional technical service personnel with rich theoretical and practical experience, to provide customers with efficientandhigh-qualityservicepersonnel and efficient and high-quality services.
Over 2000 matching selection, each has its own strengths
XDV provides customers with specified service items according to the provisions of the contract or requirements.So as to meet customers' needs for products and improve satisfaction with cost performance withthediversityofproductsandfunctions.
Regular return inspection, operation under control
XDV establishes user files for each customer and stipulatesthateachservicecan becompletedonly after customercnfirmation.Reguarlyholdqualityanalysi meetings according to user feedback to continuously improveproductqualityandservicequality
FAQ

Q:Can you introduce your company?

A:Xuanda was established in 1990 and has focused on valve manufacturing since its inception. Our product line includes gate valves, check valves, globe valves, ball valves, and special alloy steel corrosion-resistant valves. Simultaneously, the company has deep expertise in equipment development, design, and manufacturing for sulfuric acid plants, petrochemicals, non-ferrous smelting, environmental protection and heat recovery systems, and pressure vessels.

Q:Do you comply with international standards?

We manufacture valves in compliance with API 6D / ASME B16.34 / EN 12266 / GOST standards. We can provide valves according to ISO, ANSI, DIN, JIS, and BS standards based on customer requirements.

Q:How to select the optimal valve type for my operating conditions?

If You Provide Your Specific Medium, Temperature, Pressure, And Pipeline Purpose, We Can Recommend The Most Suitable Valve Model And Material From Our Product Line.

Q:Do you accept custom designs on size and connections?

Yes. We accept custom designs if the specifications are technically feasible. We will provide technical drawings for customer approval before production.

Q:What is your typical lead time?

  • Standard valves (in stock): 7-15 days

  • Standard valves (custom production): 30-35 days-9

  • Custom-designed valves: 6-12 weeks depending on complexity and material availability

  • Emergency orders: Can be expedited; please contact us for rush order assessment

Q:Can you use special alloys like Monel, Inconel, or Hastelloy?

We have experience manufacturing valves from special alloys including Monel, Inconel, Hastelloy, Duplex Stainless Steel, and Titanium, based on specific service conditions.

Q:How long is the warranty period?

Our standard warranty period is 24 months from the date of manufacture (shipment), or 18 months from installation on-site, whichever comes first.

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